TERMS AND CONDITIONS

A. GENERAL

1. DPlay.casino is a site operated and owned by FBC BV ("Company", "we", or "us"). All gaming products offered on DPlay.Casino are provided and regulated by DPlay.

2. By using and / or visiting any part, page or section of DPlay.Casino, and / or opening an account with DPlay, you agree to be bound by these Terms and Conditions and are deemed to have accepted and understood all the Terms and Conditions.

3. These Terms and Conditions may be presented in multiple languages other than English for reference only. In case of differences or conflicts between the English version of the Terms and Conditions (accessible from DPlay.Casino's home page) and a version in any other language, the English version will prevail.

4. By using DPlay.Casino and / or opening an account with DPlay, you accept these Terms and Conditions and agree to abide by them. You are bound by these Terms and Conditions and our Privacy Policy. If there is any inconsistency between these Terms and Conditions and any document incorporated by reference, these Terms and Conditions will prevail.

5. DPlay may make changes to these Terms and Conditions from time to time. DPlay may take appropriate steps to bring your attention to such changes (such as posting a notice of such change prominently on DPlay.Casino, along with the modified terms and conditions), but it will be your responsibility each time you use DPlay.Casino to check for updates and / or modifications.

6. DPlay may request in accordance with the applicable laws and regulations, that you submit certain documents as proof of identity for a security identity check. DPlay reserves the right to retain any funds and/or winnings until the requested documents are submitted.

7. DPlay does not guarantee that DPlay.Casino, or any content on it, will always be available or uninterrupted. DPlay may suspend or withdraw or restrict the availability of all or part of DPlay.Casino for commercial and operational reasons. DPlay will try to give you reasonable notice of any suspension or withdrawal.

8. You are also responsible for ensuring that all persons who access DPlay.Casino through your Internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

9. In case of violation of these terms, DPlay reserves the right to block and/or permanently close the account and void all bonuses, winnings, and / or balances.

10. DPlay reserves the right to pursue claims for criminal prosecution and/or civil damages concerning any fraudulent activities. Players involved in any form of suspected fraudulent activity and any suspicious transaction will be reported to the appropriate authorities.

B. BY ACCEPTING THESE TERMS AND CONDITIONS, YOU DECLARE AND GUARANTEE THAT

1. You are over (a) 18 or (b) any other legal age or age of majority as determined by applicable laws, whichever age is greater.

2. You have full capacity to enter into a legally binding agreement with us and are not restricted by any form of limited legal capacity.

3. You are able to prove your age, identify, and address with official documents.

4. You understand that by using our services you may lose your funds on the gaming products available on DPlay.Casino and agree that you are fully responsible for such loss.

5. You are permitted in the jurisdiction in which you are located to use online casino services.

6. You are not depositing funds that originate from criminal and / or other illegal and / or unauthorized activities, and / or you intend to use your account in connection with such activities and that you must not use and / or allow other people to use the services provided by us and your account for any criminal and / or otherwise illegal activity, including but not limited to money laundering, in accordance with any law applicable to you or us.

7. You will not use any method to interfere or attempt to interfere with the correct normal operation of our services.

8. You are not diagnosed or classified as a compulsive or problem gamer, nor are you considered one.

9. You will not exploit any malfunction of the system / game to defraud DPlay.

10. You will not make use of any third party programs, tools or bots that automate and/or manipulate gameplay in any way. In the event of suspected use of third party actions, DPlay reserves the right to void any bonuses, winnings, and balances.

11. The payment of any tax, fee, charge that may be applied to your earnings under the applicable laws will be your sole responsibility.

12. dDlay reserves the right to void any bonuses, winnings, and balances if you violate one or more of the above conditions.

C. ACCOUNTS

1. Before you can start playing on DPlay.Casino, you must first register.

2. We do not accept registration of persons residing in jurisdictions that prohibit you from participating in online sports betting, gambling, games and / or skill games.

3. You agree that, at all times, when you use DPlay.Casino, including requests for withdrawal or transfer of funds, you are not physically located in any of the following countries: Belgium, Curacao, Estonia, France, Germany, Netherlands, Thailand, United Kingdom, United States of America and its territories.

4. You agree to provide us with complete and accurate, any information relating to your account which we require. You agree to inform us immediately, in writing, of any changes to such information.

5. You authorize us to use any means we deem necessary to verify your identity and solvency with any third-party information provider.

6. Registration will be done through secure server encryption.

7. You will inform us as soon as you become aware of any errors regarding your account or any calculation regarding any bets you have made. We reserve the right to declare void and void bets that are the subject of such error.

8. We reserve the right to suspend the accounts of players who have been inactive for more than 12 months. If your account has been suspended, please contact support@dplay.casino.

9. Only one account per customer / IP / home is allowed. If you successfully try and / or open more than one account, all of your accounts may be blocked, suspended or closed and bonus, winnings and/or balance may be voided.

10. DPlay may request in accordance with the applicable laws and regulations, that you submit certain documents as proof of identity for a security check. DPlay reserves the right to retain any funds and/or winnings until the requested documents are submitted and verified.

11. You agree to maintain the confidentiality of your account access credential and be responsible for its misuse. You should not reveal your access details to any third party. We will not reimburse the losses suffered due to a third party using your account and, in addition, you will have the full responsibility of any third party that uses your account data and will exempt us from any damage that may arise.

12. You agree to inform us immediately by email if you know or believe that your account information is being misused by a third party so that we can suspend your account and securely transfer your funds to a new account.

13. DPlay has the right to suspend the account, if in our reasonable opinion that the account is being misused and/or the provisions of these Terms and Conditions are not followed.

D. DEPOSITS AND WITHDRAWALS

1. DPlay does not permit depositing funds originating from criminal activity, depositing funds by using a credit card which a player is not authorized to use, knowingly receiving money from such card in any other manner, colluding with a third party to do so, or using a third party’s DPlay Account for any criminal activity or illegal purpose.

2. Currently, DPlay support the following currencies:

• FUN via Freebitcoin and Ethereum
• BTC via Freebitcoin (will be converted to UBTC at DPlay)
• ETH of Ethereum (will be converted to METH at DPlay)
• USDT of Ethereum and Polygon

3. DPlay is not responsible for any loss of funds due to incorrect deposit or withdrawal parameters input by you when you make a deposit or request a withdrawal. You must read the information on the deposit and withdrawal screens carefully before submitting a transaction.

4. Funds may be deposited and credited into your account as long as the balance for that currency is not negative.

5. All deposits are subject to a minimum wagering requirement of at least one time before any withdrawal requests can be processed. This means you must place bets equivalent to your deposited amount at least once before you are eligible to initiate a withdrawal. We emphasize the importance of adhering to this wagering requirement as it ensures fair play and compliance with our terms and conditions. Failure to meet this requirement may result in delays in processing withdrawal requests.

6. You are responsible for any network transaction fee for your withdrawals. When applicable, an estimated transaction fee is presented on the withdrawal screen, and that will be deducted from your withdrawal amount. DPlay will not reimburse in arrears any differences between the estimated and actual transaction fees.

7. You have the right to withdraw up to the value of $5,000 USD or equivalent value every 24 hours, $10,000 every 7 days, and $50,000 every 30 days. This limit is made to maximize security in the event of an account being breached. Your VIP tier may increase the maximum withdrawal amount.

E. BETTING

1. A bet can only be made by a registered account holder.

2. You can only place a bet if you have enough funds in your DPlay account in the currency for which you intend to bet.

3. DPlay reserves the right to adjust the payment of a credited bet to a DPlay account if DPlay determines in its sole discretion that such payment has been credited due to error.

4. A bet, which has been placed and accepted, cannot be modified, withdrawn or canceled by you.

5. When you place a bet, you acknowledge that you have read and fully understand all of these Terms and Conditions.

6. Max win per 24 hours is $10,000 USD or equivalent value, $30,000 USD per week, and $100,000 USD per month.

F. CANCELLATIONS, SUSPENSIONS AND CLOSING

1. Without restricting our ability to rely on other remedies that may be available to us, we may suspend and / or cancel your account or cancel any pending bet, and freeze the content of your wallet, at our absolute discretion if: (i) we suspect that you are engaging in illegal or fraudulent activity while using our website; (ii) we suspect that you are breaching any term of these Terms and Conditions; or (iii) we suspect that you are acting in a way that is detrimental to the conduct of our business.

2. Regardless of whether we suspend and / or cancel an account and notwithstanding any other provision in these Terms and Conditions, we may decide to cancel and void any pending bets at our absolute discretion when (i) there is a technological failure, or (ii) you have breached any of these Terms and Conditions.

3. DPlay reserves the right to close your account and refund your account balance without further explanation. Subject to any provision of these Terms and Conditions to the contrary, pending bets will normally be accepted. In addition, we reserve the right to suspend all or part of the service for any reason at our sole discretion and, in such an event, we can, but are not required to notify you, however we will endeavor to provide you with such service. notice as deemed practicable.

G. LIABILITY LIMITATIONS

1. Under no circumstances will DPlay be liable for any damage caused by incorrect, delayed or abusive data transfer over the Internet. DPlay is allowed to initiate any technologically reasonable action to protect customer information but will not be responsible and will not be held responsible if third parties gain control of any process or user information despite such action. No damages can be claimed against DPlay, in such circumstances.

2. Please note that we only provide DPlay.Casino for home and private use. You agree not to use DPlay.Casino for commercial or commercial purposes, and we have no liability to you for any loss of earnings, loss of business, interruption of business, or loss of business opportunities.

H. ROBOTS AND OTHER ARTIFICIAL INTELLIGENCE SYSTEMS

1. You may not use any automated software and / or computer system in direct or indirect conjunction with the services provided by DPlay, including performing actions such as sending information from your computer to another computer with installed and active software and / or systems designed to provide you with an unfair advantage.

2. If you violate, or we reasonably suspect that you are violating, the provisions of clauses 12.1, we may, in our absolute discretion, void all your bonus/winnings/balances and permanently block your account.

I. FORCE MAJEURE

1. Any failure or delay in the performance of DPlay with respect to its service obligations will not be considered a breach of its obligations to you as a customer if DPlay considers that such failure or delay is caused by force majeure, which will include, but not be limited to floods, fires, earthquakes or any other element of nature, acts of war, riots or terrorist attacks, power failures of public services, blockades and strikes, delays or interruptions of Internet and telecommunications networks caused by human factors or the nature, or any other event beyond the reasonable control of DPlay.

2. DPlay will not accept any responsibility for the consequences derived from such force majeure events.

J. INTELLECTUAL PROPERTY

1. All content presented on DPlay.Casino, including but not limited to text, logos, graphics, images, button icons, and software, is owned or licensed by DPlay. Those works are protected by copyright laws and treaties worldwide. All rights reserved. You may not copy, print and / or download any part of the material published on DPlay.Casino unless DPlay expressly allows it in writing.

2. All trademarks filed on the DPlay website, including but not limited to trade names and other symbols, are protected by international trademark laws. It is strictly prohibited to use them in any way without the prior written consent of DPlay.

3. If you print, copy or download any part of DPlay.Casino in breach of these Terms and Conditions, your right to use DPlay.Casino will cease immediately and, in our discretion, you must return or destroy any copies of the materials you have made.

K. WE ARE NOT RESPONSIBLE FOR VIRUSES AND SHOULD NOT PRESENT THEM

1. We do not guarantee that DPlay.Casino is secure or free from errors or viruses.

2. You are responsible for configuring your information technology, software and platform to access DPlay.Casino. You must use your own virus protection software.

3. You must not misuse DPlay.Casino by knowingly introducing viruses, Trojans, worms, logic bombs, or other malicious or technologically harmful material. You should not attempt to gain unauthorized access to DPlay.Casino, the server on which our site is stored, or any server, computer, or database connected to DPlay.Casino. You should not attack our site through a denial of service attack or a distributed denial of service attack. By failing to comply with this provision, you can commit a criminal offense. We will report any such breach to the appropriate law enforcement authorities and will cooperate with those authorities by disclosing your identity. In the event of such breach, your right to use DPlay.Casino will cease immediately.

L. COMPLAINT PROCESS

1. If you have a complaint about DPlay.Casino, you should initially contact Customer Services via chat or email.

2. An advisor will record your call / message, investigate your inquiry and respond to it. If your concern is not resolved at this stage, you can escalate the complaint or dispute by submitting the matter in writing to the Customer Service at: support@dplay.casino

3. Once escalated to the Head of Customer Service, their response and decision will be the final stage of the internal process.

4. During the internal process all communications can be recorded. If the content of these communications is disputed, we will consult these records and may be key to the final decision.

5. Our goal is to provide you with a substantive response to your complaint as soon as possible and to try to resolve your complaint within eight weeks from the date we receive the complaint. Depending on the complexity of the complaint, our investigation may take more than eight weeks to resolve. We will ensure that we write to you within eight weeks from the date we receive your claim or dispute, either with a final answer or a position update, explaining why we are not in a position to provide a final answer, and when we hope to be able to do it.

6. The response from the Head of Customer Service represents the final stage of the internal procedure for claims and disputes. In the event of a dispute (but not a complaint), you will be notified that if you are still not satisfied with that decision, you have the right to refer your dispute to our Alternative Dispute Resolution.

7. The usage of abusive language or presence of overt aggressiveness during the course of the inquiry can result in closure of inquiry and / or DPlay account.

M. BONUS, TOURNAMENT, AND PROMOTION

1. DPlay reserves the right to cancel any bonus program or bonus (including, but not limited to, deposit bonuses, reload bonuses, and loyalty program) with immediate effect if we believe the bonus has been misconfigured or being abused, and if said bonus has been paid, we reserve the right to reject any withdrawal request and deduct said amount from your account.

2. For any bet that includes both account balance funds and bonus balance funds, any winnings (including the original bet) will be credited to the bonus balance account.

3. It is not allowed to withdraw funds while there is an active deposit bonus.

4. If you are dissatisfied with any matter related to the outcome of a bonus program with DPlay, please notify DPlay customer support within 30 days of the bonus end date. Notification made after said 30-day period will not be considered. Such notification will be made in writing. In the unlikely event of a discrepancy between the result that appears on your device and the results in the transaction logs in our system, you agree that the results in the transaction logs of our system certified by a DPlay official will be final, conclusive and binding.

N. JACKPOT

1. By accessing or using the Jackpot Feature, you agree to be bound by these Terms. If you do not agree with any provision of these Terms, you should not use the Jackpot Feature.

2. The Jackpot Feature refers to a collection of games available on DPlay.casino that offer a jackpot prize.

3. The jackpot prize is a cumulative amount that increases as players make wagers on the respective jackpot games. The jackpot prize pool is shared across all Jackpot games.

4. The Jackpot Feature is subject to availability and may not be available at all times. We reserve the right to add or remove games from the Jackpot Feature without prior notice.

5. The Jackpot Feature is designed to automatically restart after it has been hit or won by a player.

6. Once the jackpot prize has been won, it will reset to a predetermined starting value.

7. Jackpot prizes are awarded based on the specific rules and conditions of each game within the Jackpot Feature.

8. The jackpot prize will be paid out in accordance with the game’s rules and the terms and conditions of DPlay.casino.

9. The method and timing of jackpot prize payments will be determined solely by us and may vary based on the game and the jackpot amount.

10. We make no warranties or representations, whether express or implied, regarding the Jackpot Feature, including but not limited to the availability, accuracy, or reliability of the jackpot prize or any information related to the Jackpot Feature.

11. To the fullest extent permitted by applicable law, we shall not be liable for any damages, losses, costs, or expenses arising out of or in connection with the use of the Jackpot Feature.

12. We reserve the right to modify or terminate the Jackpot Feature, or any part thereof, at any time without prior

13. All intellectual property rights in the Jackpot Feature, including but not limited to copyrights, trademarks, and trade secrets, are owned by us or our licensors.